The full agreement every PurpleIvy member — solo or via an agency — signs before using the platform. Version 2026-02-19.
PURPLEIVY — TERMS OF SERVICE & MEMBER ACKNOWLEDGEMENT
Effective version: 2026-02-19
1. AGE & ELIGIBILITY.
You confirm that you are at least eighteen (18) years of age as of the date you sign below.
You confirm that the date of birth you have entered is true, accurate, and your own.
Misrepresentation of age is grounds for immediate termination of your account, forfeiture
of any subscription paid, and may be reported to authorities where required by law.
2. THE SERVICE.
PurpleIvy is a private, AI-curated matchmaking, friendship, and concierge society
operating in Canada and internationally. Membership grants you access to: AI compatibility
matching, the AI Relationship Coach, curated introductions by our matchmakers, encrypted
messaging and video, optional ID verification, and (for agency members) the boutique
services of an independent licensed agency operating under PurpleIvy.
3. CONDUCT.
You agree to be truthful in your profile, photos, and quiz answers. You agree not to
harass, deceive, defraud, solicit illegally, or contact other members for any unlawful
purpose. Sharing another member's private information, photos, or identity outside the
platform without explicit consent is grounds for permanent ban and civil/criminal liability.
4. AI & MATCHMAKING — NO GUARANTEE OF OUTCOME.
PurpleIvy provides matching tools, scores, and human-curated introductions. We do not
guarantee any romantic, friendship, or business outcome. Compatibility scores, health
notes (including genotype and blood-group commentary), and AI coaching are informational
only and DO NOT constitute medical, legal, psychological, or financial advice. Always
consult a licensed professional for material decisions.
5. PAYMENTS & SUBSCRIPTIONS.
Subscription fees are billed in CAD or USD (as displayed) and renew automatically until
cancelled. E-transfer and Stripe are the supported payment rails. Refunds are issued at
PurpleIvy's discretion; trial periods, where offered, end automatically.
6. AGENCY MEMBERS.
If you join through an independent agency operating under PurpleIvy, you acknowledge
that the agency is a separate legal entity. The agency is responsible for its own
services, recommendations, and any sums it bills you. PurpleIvy is the technology
platform and is not a party to any private agency engagement.
7. VERIFICATION.
Identity, face, and (optionally) document verification may be requested at any time.
You consent to facial encoding for login and anti-fraud purposes. Encodings are stored
encrypted and are deleted within thirty (30) days of account closure.
8. RELEASE & WAIVER OF LIABILITY.
To the maximum extent permitted by law, you release, indemnify, and hold harmless
PurpleIvy Society, its owners, founders, directors, employees, agents, contractors,
matchmakers, AI providers, payment processors, and partner agencies (collectively, the
"Released Parties") from any and all claims, demands, damages, losses, liabilities, costs,
and expenses — whether direct, indirect, incidental, special, consequential, or punitive —
arising from or related to: (a) your interactions with any other member, agency, or third
party met through the platform; (b) any in-person meeting, relationship, business
arrangement, financial transaction, or transmission of disease that may result therefrom;
(c) the accuracy, completeness, or usefulness of any AI-generated compatibility score,
health note, or coaching reply; (d) any data breach, downtime, or technical failure not
caused by gross negligence or wilful misconduct on PurpleIvy's part. You agree that any
meetings you arrange with other members are solely at your own risk.
9. PRIVACY.
We process your data per our Privacy Policy (available on /legal/privacy). You consent
to processing of profile data, quiz answers, messaging metadata, and verification data
for the purpose of providing the service.
10. DISPUTES.
These Terms are governed by the laws of the Province of Ontario, Canada. Any dispute
not resolved by good-faith negotiation within 60 days shall be referred to binding
arbitration in Toronto under the ADR Institute of Canada rules. You waive any right to
join class actions against the Released Parties.
11. ACKNOWLEDGEMENT.
By typing your full legal name below, entering your date of birth, and clicking
"I agree", you confirm you have READ, UNDERSTOOD, and AGREED to every clause above,
that you are 18 or older, and that this electronic signature has the same legal force
as a wet-ink signature under PIPEDA and the Electronic Commerce Act.
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