A nine-step manual for everything from your first sign-up to winning the monthly raffle. We've kept it concise — most members are fully set up within 15 minutes.
Tap Apply at the top of any page. You'll create an account (email + password, or Google), then read and electronically sign our Terms — every member must enter their actual date of birth and confirm they are 18 or older.
Our 14-step questionnaire collects everything our AI needs: personality, attachment, love language, life-stage, faith, cultural background, lifestyle, wellness, intimacy preferences, partner preferences and exclusions. Answers can be edited any time.
Visit Discover to see compatibility-scored introductions. Each card explains why we think you might align (green flags) and where to tread thoughtfully (watch-outs, including any health notes such as genotype). Save the ones you'd like to meet.
Once both members save each other, chat unlocks. Messages support live translation and (premium) voice & video calls. Block, report, or unmatch at any time.
Free members get the core matchmaking engine. Premium adds advanced filters and unlimited saves. Elite adds concierge introductions, profile boosts, and priority human matchmaking. Pay by Stripe or e-transfer; cancel any time.
Face verification (additive to your password) deters impersonators. Optional document verification earns the Verified badge that members look for in serious matches.
Independent agencies operate under the PurpleIvy standard. They invite clients, hand-curate matches, and bill at their own rates. You still sign the same Terms and enjoy all the same protections.
Every sign-up earns one ticket. Every paid subscription activation — yours or via your agency — earns another. We draw one winner of CAD $100 at the end of every month.
Members can chat with our AI Relationship Coach 24/7 for warm, attachment-aware guidance. Need a real human? Book a session with a licensed counselor right inside the platform.
Our concierge is available 18 hours a day. Most member questions are answered within an hour.
Email the conciergeMade with Emergent